Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the PTC Readiness Assessment (the “Service”) operated by LionFire Group LLC, a Maryland limited liability company, doing business as Personal Trainer City (“PTC”, “we”, “us”). By creating an account or using the Service, you agree to these Terms.

1. The Service

The Service is a diagnostic readiness assessment and consult-closing tool. It lets you share a branded assessment with prospective clients, receive a scored Fitness Blueprint and Coach Sales Brief for each completed assessment, and send confirmation emails.

2. Eligibility and accounts

• You must be at least 18 years old and authorized to enter this agreement on behalf of your business.
• You are responsible for maintaining the confidentiality of your account and for all activity under it.
• You must provide accurate account information and keep it current.

3. Free trial, plans, and payment

• New accounts start with a 14-day free trial of every Facility Pro feature. No credit card is required to begin the trial.
• After the trial, your Facility Pro subscription is billed in advance through Stripe — $199/month (auto-renews monthly) or $1,990/year (auto-renews every 12 months). Prices are listed on our site and may change with notice.
• If payment fails, we may suspend access until the account is brought current.
• Facility Pro includes unlimited client assessments and unlimited coach seats — there are no usage-based limits.

4. Cancellation and plan changes

• You can cancel at any time. Cancellation takes effect at the end of the current billing cycle.
• Cancellation ends your access at the end of the current billing period (monthly or annual); we do not prorate partial billing periods.
• After cancellation, assessment data is retained per our privacy practices and then deleted.

5. Client data and your responsibilities

The Service collects personal information from your prospective clients. You are the controller of that data and are responsible for:

• Informing clients that their information will be collected and how it will be used;
• Obtaining any consent required by applicable law;
• Ensuring your use of client data complies with privacy laws, including providing and honoring client data requests.

The assessment includes a health disclaimer presented to each client before submission. You agree not to remove or obscure it.

6. Acceptable use

You agree not to use the Service to:

• Violate any law or regulation;
• Infringe the rights of others, including privacy rights;
• Attempt to access, scrape, or interfere with systems or data you are not authorized to access;
• Collect client data through the Service for purposes unrelated to your personal training business;
• Misrepresent the nature of the Service, including presenting the assessment as medical advice.

7. No medical advice

The Service is a fitness readiness screening and consult-prep tool. It is not medical advice, diagnosis, or treatment, and it is not a substitute for a licensed healthcare professional. You are responsible for screening clients for medical readiness and for the programs you deliver.

Nutrition-related output — including the display-only Nutrition Score and any nutrition guidance — is general education for fitness and performance, not medical nutrition therapy. It is not a diet plan, medical nutrition advice, or a substitute for consultation with a registered dietitian or physician. Clients who report a medical condition that affects their nutrition are flagged for referral to a qualified professional.

8. Intellectual property

The Service, including its software, design, and content, is owned by PTC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription. You may not copy, modify, distribute, or reverse-engineer it.

9. Third-party services

The Service integrates with third parties such as Stripe (payments) and Resend (email). Their services are governed by their own terms and privacy policies. We are not responsible for their operation.

10. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your expectations.

11. Limitation of liability

To the maximum extent permitted by law, PTC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of your use of the Service. Our total liability for any claim is limited to the amount you paid us in the three months preceding the claim.

12. Termination

We may suspend or terminate your access for breach of these Terms, non-payment, or conduct that threatens the Service or other customers. You may cancel at any time as described in Section 4. Provisions that by their nature should survive termination (including Sections 7–11) will survive.

13. Changes to these terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance. We will notify you of material changes by email.

14. Governing law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Maryland.

15. Contact

Questions about these Terms can be submitted through ourcontact form.